Intersearch FAQ

Intersearch is the name we have given our range of hosted library management products and services.

  • Koha Library Management System
  • DSpace digital repository
  • Interloans inter-library loans management system
  • Interdocs document delivery management system
  • FullText online database pay-per-view
  • any of our Web Services offerings (such as Joomla! or bespoke integration apps) as required
  • a full service hosting environment for all of the above

Email address and server trusts

The inter-library loans requests and List serve emails generated from GratisNet/GLASS/Glinn/QShare/Tranzinfo/ALIES/LILLI/Q-LILLI come from the Prosentient Sysetms mail server.

The from addresses for interlibrary loans are:

documentdelivery@domainname  eg This email address is being protected from spambots. You need JavaScript enabled to view it., etc.

Listserve emails come from the domain listserve..prosentient.com.au eg This email address is being protected from spambots. You need JavaScript enabled to view it.

The system generates a range of client emails on behalf of your organisation.  Because they are quite short, but sometimes frequent emails it is not uncommon for corporate mail servers to block these emails.  In this case it may be necessary to either

(1) to get the email from addresses or subject lines registered as trusted email sources; or

(2) to register Prosentient's mail server as a trusted email source for your corporate internal emails. Ask your IT department to make the Koha server (primary IP address 59.167.174.193 and secondary IP address 203.36.43.33 and domain name mail.prosentient.com.au) a trusted mail source or for the specific email addresses for your system.

 

 

 

 

Intersearch products and services are available in whatever form our clients needs them. We have some clients who are simply members of a particular inter-library loans network and other clients who have taken many or all of our Intersearch products and services.  While Intersearch describes a range of hosted applications and services, Prosentient can also provide consulting services to clients who wish to use the open source software applications but host them in-house.

 

Our Library Systems Mission

Build, integrate and manage efficient and sustainable systems.
Innovate in functionality, design and building technology, tailor-suiting them to the needs and preferences of each library.
Assist and advice librarians and staff with all levels of technology expertise.
Use the best available open source components and our own integration systems to create well-rounded solutions.


Who We Are


We are an IT company that builds, integrates and manages efficient and sustainable systems. We innovate in functionality, design and building technology according to the client needs and preferences. Assist and advice clients with all levels of technology expertise. Use the best available open source components and our own integration systems to create well-rounded solutions.

Contact Us


+61 2 9212 0899

+61 2 9212 0885

ebalnaves@prosentient.com.au

www.prosentient.com.au




@prosentient

Suite 72/ 330 Wattle St

      Ultimo NSW 2007, Australia