The Interdocs document delivery system is an intranet application for raising, receiving, processing, tracking and reporting Inter-library loan (ILL) requests for journals, books, reports or research. Patrons must log in to lodge a request through Interdocs and will need to be identified with an email address or ID number (at least) so that requests can be placed and tracked.

Interdocs can be initially populated with patron's details from a spreadsheet or from Koha. Patron details can also be acquired from an optional self registration page or through the client creation page in the librarian's Administration area of the application.

The client request web form is one of the principal methods for capturing inter-library loan requests and can be wrapped with your corporate web page design if required. The items that patrons may request are defined by the library's policies and the configuration of the application, but may include:

  • journal requests
  • book requests
  • multimedia requests
  • reports or other requests
  • research requests

When the patron completes the request form an email is sent to the patron's own library alerting them of this event and the request is registered within the document delivery system with a status of "Awaiting Process". The request may then be forwarded by the librarian to one of the following destinations:

  • an Interloans library network for supply (GratisNet, GLASS, QShare, LILLI, q-LILLI, Tranzinfo and ALIES)
  • Libraries Australia for both inbound and outbound requests
  • another library, by creating a request fax

Interdocs allows the patron to track the status of the request. After the request has been fulfilled, the loan of the item belonging another library can be tracked through Koha.

The tracking of items requested and loaned operates in both directions, so that inter-library loan requests from other libraries can also be managed. Journal articles may be delivered to the requesting library by email or upload. Books on loan from other libraries have return reminder options. Workflow tracking of requests recognises the following states:

  • outstanding (Book/Journal)
  • awaiting return (Book)
  • completed
  • cancelled/forwarded

Interdocs comes with the following basic features:

  • client request forms for placement of ILL and research requests
  • inbound inter-library loan processing and tracking
  • tracking of requests
  • reporting and statistics
  • sign on through intranet or single sign-on through Koha
  • recognition of patrons and their inter-library loans within Koha
  • integration with GratisNet, GLASS, GLINN, QShare, LILLI, Tranzinfo and other Intersearch document delivery networks

Advanced features include:

  • a simple, configurable client request form
  • customisation of client communication proformas & templates
  • integration with Libraries Australia, GratisNet and similar inter-library networks
  • detailed statistics and reporting

Integration with Koha

  • Single sign-on from Koha
  • Update clients from Koha's registered clients
  • Track book loans through Koha's circulation module

Updating clients from spreadsheet and web forms:

  • Registered clients can be periodically updated by spreadsheet import (or directly from Koha).
  • Self registration forms are available

Contact us if you want a test drive.

 

About Interdocs

Interdocs is an intranet application used by registered clients/ patrons to request and track requested journal articles, books, multimedia, research or other inter-library loan requests from and to your library, and track its fulfillment status.
Interdocs is a specialised document delivery system developed by Prosentient Systems to provide the full workflow management of your document delivery service, including journals, books and other resources.

It has a client submission interface, self registration and integration with Koha and our Interlibrary loans services.

How does it work?


  • When a request is made for an item not held by the library, the workflow is handled by the document delivery module.
  • If the library has an inter-library loans agreement with another library or libraries, the document delivery module is used to raise, receive, process, track and report on Inter-library loan requests.
  • It also provides the functionality for the librarian to process the request. This includes the ability to recognise and manage clients, review and process their requests, create and manage inter-library loans suppliers, review and process requests from other libraries and generate management reports and statistics.

Interdocs integrates closely with our inter-library loan networks: GratisNet, GLASS, QShare, LILLI, q-LILLI, Tranzinfo and ALIES. Requests can also be placed thorugh other inter-library loan networks.

When Interdocs and Interloans are used together, patrons are are presented with a unified catalogue of journal holdings from participating libraries.

Additionally, if Interdocs is being used in conjunction with the Koha LMS, single sign-on is supported through Koha and book loans can be tracked through Koha's circulation system.


Our Library Systems Mission

Build, integrate and manage efficient and sustainable systems.
Innovate in functionality, design and building technology, tailor-suiting them to the needs and preferences of each library.
Assist and advice librarians and staff with all levels of technology expertise.
Use the best available open source components and our own integration systems to create well-rounded solutions.


Interdocs comes with the following basic features:

    - Client request forms for placement of ILL and research requests
    - Inbound inter-library loan processing and tracking
    - Tracking of requests
    - Reporting and statistics
  • - Sign on through intranet or single sign-on through Koha
  • - Recognition of patrons and their inter-library loans within Koha
  • - Integration with GratisNet, GLASS, GLINN, QShare, LILLI, Tranzinfo and other Intersearch document delivery networks

Advanced features include:


  • - A simple, configurable client request form

  • - Customisation of client communication proformas & templates

  • - Integration with Libraries Australia, GratisNet and similar inter-library networks

  • - Detailed statistics and reporting





See the Interdocs document delivery system in action. Contact us to obtain a test login for our demonstration system.



Who We Are


We are an IT company that builds, integrates and manages efficient and sustainable systems. We innovate in functionality, design and building technology according to the client needs and preferences. Assist and advice clients with all levels of technology expertise. Use the best available open source components and our own integration systems to create well-rounded solutions.

Contact Us


+61 2 9212 0899

+61 2 9212 0885

ebalnaves@prosentient.com.au

www.prosentient.com.au




@prosentient

Suite 72/ 330 Wattle St

      Ultimo NSW 2007, Australia