Submitted by jovana on Thu, 21/12/2017 - 10:55
How do I forward requests to another library?

In some cases, your library may not be able to fulfil an Inter-library Loan request.  Where that request is received via email.  This FAQ guides you through the process of electronically forwarding your request to the next library with holdings.

When your library receives an Inter-library loan request by email, this email request will contain a link in the COMMENTS area which you can click on or paste into a browser to forward to the next library with holdings

If you cannot supply, please use this URL: http://there_will_be_a_link_you_can_click_on

When you activate this link, you may be required to log into Interloans with your normal log-in.  You will then be presented with the request forwarding dialogue shown below.   Please follow the forwarding sequence requested by the requesting library where possible.  The library specified in "New library to supply" will receive a forwarded email request and the requesting library will also recieve an email indicating that you have forwarded this request on. 

FAQ Category
InterLoans
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