Inter-docs: FAQ

The Research Requests record contains details of a clients' research request. The status of the request can be updated by the librarian to indicate its progress towards fulfilment. A research request is typically a request from a client to staff at the research desk to find information that is not readily available. It may be fulfilled by a librarian at the library using local and online resources, or referred to another library if those resources are insufficient. Client research ...

This page allows you to review and update an external request record - a request made to another another library - and for the request to be processed with the following actions: save the updated library request send it to the ILL service save changes and close this form cancel changes and exit this form

Requestes can be taken from external systems such as SFX and EBSCO by calling the following page: client_registerandrequest.php It accepts the following commonly used query string parameters Interdocs value Query string values accepted Type type genre Article title itemtitle journalitemtitle atitle articletitle Series or edition (handling according to type) series bookedition edition Journal/Serial name ...

The Library Requests page is for viewing, processing and tracking inbound inter-library loan requests, ie. ILL requests being made of your library. Interdocs is often used in conjunction with Prosentient's inter-library loans module, Interloans, which supports the establishment and operation of an ILL library service within a consortium of like-minded libraries. Libraries not belonging to an ILL service are still able use to use Interdocs to manage requests to their library even though some of ...

This page is used by the librarian to track a client's reference or research request from initiation through to fulfilment. It can also be used by the librarian to lodge a research request on behalf of a client. A research request is typically a request from a client to staff at the research desk to find information that is not readily available. It may be fulfilled by a librarian at the library using local and online resources, or referred to another library if those resources ...

The Client Requests page is for viewing, processing and tracking outbound requests - requests from you library clients for resources that are not available in your library. Client requests on these pages come from the following sources: requests made by clients through the client module of InterDocs requests entered on behalf of clients by the staff of your library Functions available on this page allow you to: add the details of a new ILL request by completing a form select the ...

Ad-hoc queries of the data held in the InterDocs document delivery system can be constructed with the aid of the Report writer. Reports are available for the following record sets in the database: Active clients All clients Library requests (inbound) Client requests (outbound) Research/Reference requests For the chosen record set the librarian is able to choose the fields or columns they wish to display in the report and also select from a range of filters to create a subset of those ...

The Statistics function allows the librarian to generate, view and export a wide range of statistics describing InterDocs transactions. Summary statistics include: type of request number of requests cancelled requests number of items number of titles turnaround time costs income top 20 categories Many of these statistics are also broken down by type, category, client, library, reason and other variables. Reports may be filtered by date range, ILL service provider and ...

The Journals page provides add, modify and delete access to a table of journals available from participants in the ILL network. In addition to basic information about the journal (title, ISSN), the journal record can indicate which networks hold the journal.

The GratisNet Updates function updates the following information between your InterDocs site and GratisNet: the current journal holdings of participating libraries the current contact and other details of participating libraries inbound library requests locally created outbound requests for GratisNet ...

The Configuration page is used to maintain the following collection of settings and values required by the InterDocs application: UpdateAndRequestTitle Heading on the … RegisterAndRequestTitle Heading on the Client Module's New Request page. RegisterAndRequestInfo Instructions for completing form on the Client Module's New Request page. NTESTPassword Password used for … New Request Content Content to appear on … Login Page ...

The Journals form is used to record any locally held copies of a journal that are not available on the Union Catalogue. The form records: Title of the journal ISSN of the journal Note or comment about this local journal Whether this journal is held on: GratisNet Lilli ALIES GLASS QSHARE The date that GratisNet holdings and networkd details were last updated Abbreviated form of the journal name ...

This page allows you to review and update a client request record. It also allows the request to be processed with the following actions: save changes without exiting the request form save the updated request form and send it to any library by email create a loan record for the requested item in your Koha LMS (if applicable) save the updated request form and send it to the ALIES ILL service save the updated request form and send it to the Libraries Australia DD service ...

We have full integration between Koha and Interdocs, including Single sign-onCreating ILL and research requests directly from KohaRegistering ILL book loans in Koha, with overdue reminder